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At ContinuUs, we take the privacy of our members very seriously, and we require our providers to do the same.
Below are resources to assist you in maintaining member privacy.
Providers are required to report all HIPAA breaches to HHS as follows:
All HIPAA breaches involving less than 500 people must be reported no later than 60 days after the end of the year in which the breach occurred. Any breach over 500 people must be reported immediately or at least within 60 days of breach confirmation.
Wisconsin Dept. of Health Services HIPAA Site HIPAA news, options to consider when developing solutions, Wisconsin DHS program information specific to HIPAA
HIPAA COW (Health Insurance Portability and Accountability Act Collaborative of Wisconsin) HIPAA resources and education, identification of best practices, opportunities for partnering and collaboarting, and more
HIPAA Mitigation - Protecting Against Identity Theft Steps to take in response to a breach of protected health information
HHS Fact Sheet: Ransomware and HIPAA Information about HIPAA security measures, breach reporting, and other ransomware impacts
Email is a business communication tool and ContinuUs associates and business partners are obliged to use this tool in a responsible, effective and lawful manner. The ContinuUs Business Partner Email Use Policy contains details about legal risks and requirements, best practices, confidentiality, and system monitoring when using email to communicate with ContinuUs. In particular, providers should be careful not to use any personal identification information about a member within the subject line or body of an email message sent via regular email. This includes but is not limited to social security number, full member name or initials of member name, member address or phone number, and Medicaid or Medicare numbers. See below for information about our secure (encrypted) email system.
ContinuUs uses a system called ZixCorp for secure (encrypted) email communication. Once you register at the ContinuUs Secure Email Message Center, you will be able to securely compose, receive, view sent messages, and more. When a ContinuUs staff member sends you a secure message, you receive a notification email with instructions on how to open the message. The notification message arrives in your regular email inbox. You select Open Message in the notification message to go to the ContinuUs Secure Email Message Center and view your email. If you have not yet registered, you will be able to do so when you select Open Message.
Note: Our previous secure email system, MailSafe, will still be active until all messages have expired. You may still reply to communications you have received from us via MailSafe using that system. However, we encourage you to use our new Secure Email Message Center whenever possible to continue those conversations.
Administration Office28526 US Hwy 14Lone Rock, WI 53556P: 608-647-4729 F: 608-647-4754