Provider Bulletin

The ContinuUs Provider Bulletin: News and Notes for ContinuUs Providers

'Tis the Season of Change

A new organization, a new business system and provider portal, process and billing changes—there is a lot to think about as we begin the new year! Please review the information in this issue for items that relate to your business, and feel free to reach out to us if you have questions or need assistance

What is not changing is our ongoing commitment to serving our members, and to supporting you—our providers—who are partners in that mission. We thank you for all that you do, and send you best wishes for the coming year.

–ContinuUs Staff

Click the button below to view the current issue as a print-friendly PDF. To subscribe (or unsubscribe) to email announcements of future bulletins, send email to or call 1-877-546-6836.


ContinuUs Provider Bulletin - December 6, 2016


  • Referral & Contracting Enhancements for 2017
    New Authorization Referral Form will be Faxed to Providers • Appendix A to Replace SRSPs
  • CCCW, CONTINUUS, and WWC Become Community Link, Inc., January 1
    • A Farewell Message from Teri Buros, ContinuUs CEO
  • Change to New Business System Effective 01/01/2017
    ContinuUs is changing from MIDAS to the WWC business system effective January 1, 2017. What does this mean for you as a provider?
  • Service-Specific Process and Coding Changes for the New Year
    AFH/CBRF/RCAC and Nursing Home Member Reporting Requirements and Forms • Z Code Packages for Authorizing Therapies • Procedure Codes for Rep Payee and Massage Therapy Services • Pharmacy Process for Over-the-Counter Items
  • Claims & Billing Changes for 2017
    During this time of transition, you will need to take extra care with your claims to ensure that you bill correctly for 2016 vs. 2017 dates of service.
  • New Residential Rate Methodology: Phase II Effective 01/01/2017
    • What are the Benefits of the New Rate Model?
  • Phase Two of HCBS Rule Implementation in Wisconsin: DHS Onsite Visits
  • Quality Indicators: Flu and Pneumonia Vaccination Data Collection
  • Member Satisfaction Survey: Thank You from the Quality Department!
  • Compliance Notes
    Medicaid Fraud Costs Us All • HIPAA Reminder: Provider Internal Policies
  • Changes to ContinuUs Provider Support System
    ContinuUs Provider Help Desk and WWC Customer Service are now being routed to a centralized Customer Service group.
  • Training Opportunities