Corrected Claims

A corrected claim is a claim that has been previously submitted resulting in a partial payment. The purpose of submitting the secondary, or corrected, claim is to add additional charges to the original claim. Corrected claims must be submitted within 90 days of the date of service or, if not within 90 days of the date of service, within 30 days of the initial partial payment.

In order to make the process of submitting corrected claims easier and more consistent for providers working with more than one Family Care organization, WPS has a standard form for submitting these claims, the WPS Corrected Claim Form. Corrected claims must be submitted using this form, and the form must be sent to WPS in El Paso (not sent to ContinuUs in Lone Rock). There is a tip sheet included with the form. If you have additional questions about completing the form, please contact WPS / Family Care Contact Center at 1-800-223-6016.


WPS Corrected Claim Form


ContinuUs providers should send the WPS Corrected Claim Form to the ContinuUs address listed at the bottom of the form:

Family Care
C/O WPS Health Insurance
PO Box 211595
Eagan, MN 55121

WPS will not accept a corrected claim that is not submitted on the WPS Corrected Claim Form. Anything 'corrected' that is not submitted on the Corrected Claim form will be returned to the provider unprocessed, with instructions to submit the proper form.

If you have questions about why your claim was not paid at the amount you were expecting, and for assistance with corrected claims, please contact the WPS / Family Care Contact Center at 1-800-223-6016.

Reminder: A claim that was submitted and rejected, resulting in a zero payment, should be resubmitted to WPS as an original claim after necessary corrections are made. This is not considered a corrected claim.