Member Satisfaction Survey

ContinuUs conducts a member satisfaction survey in the form of an annual written survey that asks members to report on and evaluate their experiences with ContinuUs over the previous 12 months. The survey is mailed to all members (if a member has a guardian the survey is mailed to their guardian) who have been continuously enrolled in ContinuUs for at least 6 months. The survey results help us identify new ways to enhance our services, monitor quality and offer members a way to voice their individual concerns. The survey helps us identify the areas where members are satisfied or dissatisfied. Information obtained through the survey process will be used to help develop and improve our program and services.

 

Annual Member Satisfaction Survey Results

Download PDF

What Our Members Say About ContinuUs

Download PDF