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The Family Care program is the result of the Wisconsin Department of Health Services (DHS) redesigning the long-term care system in Wisconsin. DHS identified four goals for the Family Care initiative:
Family Care has two major organizational components:
Southwest Family Care Alliance is a managed care organization certified by the Office of the Commissioner of Insurance to provide the Family Care benefit to people residing in Crawford, Grant, Green, Iowa, Juneau, Lafayette, Richland and Sauk Counties.
When a person enrolls in Family Care through SFCA, the individual (member) becomes part of a team consisting of the member, a Registered Nurse care manager and a social services care manager. The team works together to identify the member’s goals or outcomes, strengths and needs. The care managers are responsible to support a member’s outcomes and authorize all necessary services to meet the member’s needs. SFCA is responsible to provide a flexible array of services in the defined Family Care benefit package.
Administration Office28526 US Hwy 14Lone Rock, WI 53556P: 608-647-4729 F: 608-647-4754